Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux website hosting packages packages, which means that each individual help request you post is going to be responded to in only 60 minutes max. Our support team members are trained to rapidly overcome any issue and to present you with well timed guidance on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is provided by a team of qualified techs who are ready to answer to your query in a timely manner. You are able to speak with the tech support team staff by starting a technical support ticket from your Website Control Panel or by sending us an email message. On business days, you can also contact us on the phone or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • saience budget hosting has incorporated a wide–ranging practical knowledge base into the Control Panel for you to obtain helpful step–by–step details at any time. Each section of the Control Panel possesses its own contextual help area offering a variety of how–to posts. We have also organized movies to present you with a better visual representation of precisely how to complete any presented process.